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At MassMutual Ascend, everything we do is rooted in a culture of service. By putting service above all else, we make the impossible feel possible and pave the way for brighter financial futures.

1099s are now available

If you took a taxable distribution in 2023 or are subject to mandatory reporting, then a 1099-R is available now.

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Our team is here to help.


Customer Service: 800-854-3649
Monday – Friday 8 a.m. - 5 p.m. ET


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Company Headquarters


MassMutual Ascend
191 Rosa Parks Street
Cincinnati, OH 45202
800-854-3649 / 513-361-9000

Mailing Address


MassMutual Ascend
P.O. Box 5420
Cincinnati, OH 45201-5420

Media Contact:

The contact information below is intended for media representatives only.

[email protected]


Submit a claim

If you recently lost a loved one, please accept our deepest sympathies. We are here to help you with the claims process every step of the way.

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Discover careers

A career at MassMutual Ascend means you’ll contribute to our mission of taking financial futures above and beyond – and you’ll be inspired to reach your own goals, too.

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