Life insurance forms

MassMutual Ascend does not have an online payment portal. Please remain alert when responding to unprompted requests for funds or personal information from someone claiming to be MassMutual Ascend.



Are you looking to make changes to your life insurance policy? If you are unable to locate the form you need below, please call our Customer Service team at  888-863-5891.


Policy Change Request Form Life Policy

Make changes to your name, address, policy or beneficiary(ies), or request general policy information.

Ownership Change Form

Designate a new policy owner.

Life Surrender Form

Surrender your policy for cash.

Automatic Bank Draft Request Form

Grant us permission to withdrawal funds from a banking account.

Collateral Security Form

Transfer your policy to a Financial Institution as Collateral Security.