Life insurance forms
MassMutual Ascend does not have an online payment portal. Please remain alert when responding to unprompted requests for funds or personal information from someone claiming to be MassMutual Ascend.
Are you looking to make changes to your life insurance policy? If you are unable to locate the form you need below, please call our Customer Service team at 888-863-5891.
Make changes to your name, address, policy or beneficiary(ies), or request general policy information.
Designate a new policy owner.
Surrender your policy for cash.
Grant us permission to withdrawal funds from a banking account.
Transfer your policy to a Financial Institution as Collateral Security.