MassMutual Ascend Cookie Policy

Last Updated: October 3, 2022

This Cookie Policy describes how MassMutual Ascend Life Insurance Company (“MassMutual Ascend,” “we” or “us”) uses cookies and other automatic data collection technologies on; and (collectively, the “Website”).


For purposes of this Cookie Policy, “MassMutual Ascend”, “we”, and “us” means MassMutual Ascend Life Insurance Company, Annuity Investors Life Insurance Company, Manhattan National Life Insurance Company and MassMutual Ascend Life Investor Services.


MassMutual Ascend and the third-party service providers MassMutual Ascend engages to provide, host, support, or operate the Website use cookies, tags/pixels, and other automatic data collection technologies (collectively, "cookies") to collect certain information from individuals who visit the Website. Cookies are small files of letters and numbers stored on your browser, device, or the page you are viewing, that enable the cookie owner to recognize the device when it visits websites or uses online services. The website you visit may set cookies directly, known as first-party cookies, or may trigger cookies set by other domain names, known as third-party cookies.


Consent to Cookie Use

You consent to our use of cookies when you continue using our Website. You may withdraw your consent to certain cookies at any time by configuring your cookie settings on your browser or as detailed below. Please note, however, that using your browser settings to block certain cookies may impact certain functionalities and your overall experience on the Website.


Types of Cookies We Use

MassMutual Ascend and its third-party service providers use the following types of cookies on the Website:


Essential or Strictly Necessary Cookies. These cookies are required for the operation and security of our Website. These cookies are session cookies that are erased when you close your browser.


Analytical/Performance Cookies. These cookies allow us and our third-party service providers to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. These cookies collect certain information such as IP address (or a randomly generated number tied to your IP address); details about your browser, operating system, and device/hardware; your general location, if available; which pages you visit on the Website; and other logging information such as the date, time, and duration of your use of the Website. MassMutual Ascend uses this information for the purpose of improving and optimizing the Website, including, for example, ensuring that users can easily find what they need on our Website, as well as detecting and blocking potential bots or spam on our Website. Analytical/performance cookies expire after 38 months. To learn more about the use of Google analytics cookies, and to exercise choice regarding such cookies, please visit


Advertising, Tracking, or Targeting Cookies. These cookies enable different marketing and advertising related functions. They may allow us to record information about your visit to our Website, such as pages visited, links followed, and videos viewed so we can make our Website and marketing efforts more relevant to your interests. These cookies may enable visitor identification over time, but not across different websites. Advertising, tracking, or targeting cookies do not expire.


Cookies from Linked-to Websites. The Website includes links to social media platforms and websites, such as Twitter, that may use cookies to track your activities on our Website. We are not responsible for the cookie practices or policies of these third parties. If you choose to access these third-party websites, please see their privacy and cookie policies for more information about their respective practices.


Cross-Border Data Transfers

The cookies we use may process, store, or transfer personal data in and to a country outside your own, with privacy laws that provide different, possibly lower, protections. Where permitted by applicable law, you consent to this transfer, storing, or processing when you consent to our cookie use.  We otherwise take appropriate steps to protect the cross-border transfer of your personal information, and further details are available upon request.


Changes to Our Cookie Uses

We will post any changes to the way we use cookies on this page. The “Last Updated” date at the top of the policy indicates when it was last revised. We encourage you to check this page periodically and to review any updates. If the changes materially alter how we use cookies, we will post a notice on our Website and request your consent, where required by law, for the materially different use.


Contact Information


If you have any questions about this Cookie Policy, you may reach us by clicking the “Contact Us” button at the top of our Website, or by mail, email, or phone at the following address:


MassMutual Ascend Life Insurance Company
Attn: Privacy Officer
191 Rosa Parks Street 
Cincinnati, Ohio 45202
800-854-3649 (select 2)
[email protected]